FAQs
All
Frequently Asked Questions

All

Why Choose Us ? -----About Trade Assurance

Please Check Our Alibaba Trade Assurance Credit Amount more than 100,000USD until June 9,2015, you give order to our company is safe,honest and  trust. you can check in  www.intl2008.com.cn  What is Trade Assurance ?  after you see follow Alibaba official NEWS,you will know more it clearly.

Q21:Payment Safe Tips

Please take care Our company bank account will not change if  you donnot get our Email Notice and Telepone Noitce at the same time .              Our Bank  Information Details followed:Beneficiary Name: International Auto Parts China Ltd Account No.: 697008142838 Beneficiary Bank Name: HSBC Hongkong Beneficiary Bank Add: 1 Queen's Road Central,HongKong Swift Address : HSBCHKHHHKHPlease note Bank Address In Hongkong,not other countries, have one hack in order to cheat our customer,special sign in Bulgaria bank account ,Beneficiary is totally same as our company :International Auto Parts China Ltd  ,so please check carefully our bank account before you make payment.                  West Union Account: First Name:MINGJUN                                                        Surname:Shang                                                         Country:China                                                          City:GuangzhouIf you get Email let you pay other West Union account in the name of our company ,please refuse it and contact our company Email:Admin@intl2008.com.cn                                   Pypal Account:ADMIN@INTL2008.COM.CN 

Q20: What is the relationship between International Auto Parts Guangzhou Ltd and China Ltd?

International Auto Parts Guangzhou Ltd is a factory for manufacturing auto air compressors more than 10 years, as many customer ask us to develop all range of auto air condition parts, so in 2008.International Auto Parts China Ltd Established  as a exporting company special for all kinds of auto air conditioning parts: auto compressors,evaporator cores,condensers,hvac tools,cooling fans,receiver driers,hose crimpers,air condition clutch ,compressor control valves,insulation tapes.... so the two company  belong to one company .

Q19:If we don’t find what we need on your website, what should we do? Do you make customer's aut

You can send the pictures/photos and drawings of the products you need by email, we will check if we have them. We develop new models every month, and some of them maybe not updated on www.intl2008.com in time. Or you can send us sample by DHL/TNT/UPS/EMS; we can develop the new model especially for you,many customer cooperate with us to develop ,such as first year the product only for you to sell.                                   

Q18:Can you supply OEM products under my brand?

In some rare cases, depending on our relationship and annual volume ordered. As a rule, we sell all products under international auto parts(GuangZhou)ltd. under brand name.

Q17:what shall I do if I encounter problem with products bought from you?

please,don't open or try to fix the problem yourself. contact an appropriate manager without delay,submit inspection report or problem description. we will do our best to help you solve the problem or replace the product.

Q16:What is your product warranty policy?

All International auto parts (GuangZhou) Ltd products carry a 12-month warranty.under no circumstances will International auto parts (GuangZhou)Ltd  be responsible for any damage beyond the replacement cost of the defective merchandise.

Q15:How do you keep my contact information secure?

we take our customers' information seriously and keep it confidential. we never share this information with any third party or other customers.

Q14:which transportation method could I select?

By express,by air,by train,or by sea,You appoint a forwarder or we choose  the best one for you.

Q13:Do you provide free samples?

yes, some low-value items are offered as samples free of charge.A buyer assumes all shipping costs in any case.

Q12:what kind of quotes do you give?

we quote USD prices FOB HUANGPU GUANGZHOU . CIF HUANGPU or EXW . The freight is calculated separately based on transportation means, sizes and weight of shipment.

Q11: What about product pricing and specifications?

Prices and specifications are subject to change without notice,International auto parts(GuangZhou) Ltd reserves the right to correct any typographical errors. The final prices and specifications are reflected in the PI(proforma invoice), which is issued in response to your purchase order.

Q10: How do I send an inquiry?

The most efficient way is to forward your inquiry to our e-mail address. For convenience, you can also leave the message in the products catalog section of our website next to the product you are interested in. Please ,input your name,country,e-mail, phone,product specifications and desired quantity,A designated manager will get back to you within 24 hours.

Q9: What are your working hours?

Monday-Saturday,09:00-18:30(BeiJing time. GMT+08:00)